Support

We’re here to help

Choose a convenient way to reach us or check the quick answers below.

We’ll reply within a day to any questions from guests and venues.

Fast answers in the messenger — from 9:00 to 21:00.

Help launching cashback, missions, and analytics.

Quick answers

Frequently asked questions

Cashback is credited after payment through the app. If points don’t show up within an hour, write to us with your receipt number.

You can use points to cover part of your bill at a venue, buy rewards in the store, or get tickets for giveaways — all in the app.

A review becomes available after a paid visit through the app — as text or video. You get points and XP for it.

Submit a request on the “Connect your venue” page — we’ll help set up your profile, cashback, and menu in 1–2 days.

Write to us — we’ll help you sort it out.